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Creative Account Manager

Permanent Assignment | Permanent | Both Onsite & Remote | Cincinnati, OH

Hiring Status: Reviewing Applications
Stage 1: Accepting Applications
Stage 2: Reviewing Applications
Stage 3: Conducting Interviews
Stage 4: Hiring Complete

We are looking for a Creative Account Manager  that builds effective relationships with entry- to mid-level client contacts; executes account activities including the coordination of projects from estimation to completion. Partners with project team to ensure deliverables are completed efficiently, on time and on budget. Has understanding of the company's and the client's industry, business, and products to identify opportunities to sell additional solutions to meet existing client needs. May support one or more accounts.


  • Manage client, suppliers and printers through the production process to ensure their considerations and feedback are acknowledged and actioned as appropriate, providing diligent client service.
  • Manage the production workflow on client’s internal workflow systems.
  • Manage process at production stage for forecast, estimating, timing and invoicing.
  • Persistent follow ups with suppliers, printers, customers, and 3rd party regulatory services for information and assets (photography samples, dieline guides, printer info, print specs, proofing profiles, legal copy, ingredient copy, artwork approval, etc.).
  • Organization of all assets into the appropriate job folders on the server and input of information into Octopus, for client.
  • Act with sense of urgency; understands when to elevate projects to lead
  • Knowledge and understanding of production offerings – production, retouch, pre-press and post print
  • Project management and production services for clients
  • Oversee production phase from a brand management, quality, and critical path standpoint.
  • Work at all stages of project to understand the brand/project and ensure integrity.
  • Effectively communicate all key information (FTP dates, receipt of supplier assets, DSOs, etc.)
  • Project planning and management of both internal and external meetings at production stage.
  • Develop production briefs to ensure clear information and accurate instruction to the production team at all stages.
  • Determine most efficient way to move project along internally.


  • Bachelor’s Degree in Sales, Marketing or related field
  • More than 6 years of account management experience in a creative design agency, market research firm ; or equivalent combination of education and experience
  • Project management skills with the ability to manage large volumes of work

Desired Skills

Design & Production

Microsoft Windows · PowerPoint

Interactive & Media


Additional Information

  • Knowledge in production, pre-press and post-print
  • Positive, Energetic
  • Acts with integrity, honesty and trustworthiness
  • Client focused
  • Team player – always willing to help
  • Confident and professional communicator, both written and verbal
  • Self assured, tactful and persuasive manner
  • Solution focused and able to think on feet


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Job Details

Job Type: Account Manager

Industry: Advertising

Hours: 40 Hours/week

Posted By: Creatives On Call - Cincinnati

Job Number: CIN020131

Date Posted: 08/30/2021

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