Customer Service Representative Consultant

Temporary Assignment | Until Complete | Florence, KY | Onsite

Northern Kentucky agency seeking a Customer Service Representative Consultant to join their team. As a Customer Service Representative Consultant, you are responsible for providing sales support and coordinating job flow through the company.

REQUIREMENTS
- Work as a team with the sales person in planning the job to service the clients.
- Reviews all incoming jobs and obtains job specifications from sales person or client.
- Schedules planning meeting with production.
- Offers creative, constructive ideas and suggestions pertaining to incoming work and discusses alternative ways of producing jobs for quality and cost-effectiveness.
- Determines due date.
- Prepares job for production.
- Writes up job ticket.
- Informs sales if actual production of job deviates from the original plan.
- Handles calls from customers.

DURATION
- This is an on-going contract role with the option to go permanent.
- Historically, contracts have lasted 12+ months and have converted to full-time.

HOURS
- 40+ hours (all overtime is paid 1.5 times your hourly rate).
- Onsite in the Florence office.

Responsibilities

- Work as a team with the sales person in planning the job to service the clients.
- Reviews all incoming jobs and obtains job specifications from sales person or client.
- Schedules planning meeting with production.
- Offers creative, constructive ideas and suggestions pertaining to incoming work and discusses alternative ways of producing jobs for quality and cost-effectiveness.
- Determines due date.
- Prepares job for production.
- Writes up job ticket.
- Informs sales if actual production of job deviates from the original plan.
- Handles calls from customers.

Apply For This Position

Job Details

Job Type: Project Manager

Industry: CPG Consumer Product Goods

Hours: 40 Hours Per Week + Overtime

Dress Code: Casual

Posted By: Creatives On Call - Cincinnati

Job Number: CIN013074

Date Posted: 11/29/2018

For More Information

Contact:

Kerri Thomas
(513) 794-0998
kerri@creativesoncall.com

Share On:

Customer Service Representative Consultant

Desired Skills

Content Development & Management:
– Microsoft Word
Interactive & Media:
– Excel