Senior Digital Customer Experience & Engagement Associate - Digital
Permanent Assignment | Onsite | Lexington, KY
Responsibilities
- Assist with Q&A and write the feedback across the different platforms - Execute welcoming messages through the digital shoppers, prospects via chat, social media, SMS, 1:1 email and other digital communication methods - Retain knowledge of all the brands for this client to be able to field different questions - Address negative consumer concerns with positive communication and helping them make the negatives into a positive - Work closely with leadership to help roll out different customer experiences through different digital platforms - Ability to find high quality content to push through the clients digital platforms and assist with third party platforms - Work with direct reports - Must be a team player and can work individually - Experience with digital marketing landscape, blogger and influencer marketingRequirements
- BS/BA in Marketing, Business, Communications or related field - 3+ years of relevant experience - Knowledge working with different social media platforms - Working with national brands via their website, social media and more - Some weekends may be required - Proficient in Microsoft Office Suite (Word, Excel, Powerpoint and Outlook)Desired Skills
Content Development & Management
Microsoft WordDesign & Production
Microsoft PowerPointMarketing, Advertising & Account Services
Meta / Facebook · Microsoft Excel · TwitterApply For This Position
Hiring is complete for this job so we are no longer accepting applications. Check out some of our additional positions below.
Job Details
Job Type: Public Relations Manager
Industry: Consumer Products, E-Commerce, Retail, Luxury
Hours: 40 Hours A Week
Dress Code: Business Cassual
Posted By: Creatives On Call - Cincinnati
Job Number: CIN014289
Date Posted: 06/04/2019
For More Information
Contact:Jenn Cevasco
(866) 316-8919
jenn.cevasco@creativesoncall.com
Jessica McGill
(866) 316-8919
jessica.mcgill@creativesoncall.com
Suzette Spears
(866) 316-8919
suzette.spears@creativesoncall.com
Share On:
Join Our Email List
Enter your email address below to receive weekly emails about jobs, events, and more.