Business Process Writer/Technical Writer

Temporary Assignment | On-Going Freelance Work | Both Onsite & Remote | St. Louis, MO

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We are helping a fast-growing, Fortune 100 company headquartered in St. Louis find a motivated professional to help build out Business Process Documentation for various workflows within the organization. This position can be done 100% remote and will require someone that has the ability to work with little or no direction.

Responsibilities

-Interview subject matter experts, read regulatory guidance and observe activities to become familiar with current processes
-Identify, analyze, organize, prioritize, and logically present complex information needs of stakeholders across multiple projects, functions, and sources
-Facilitate the development of standard internal templates for technical documents such as business process documentation and quick-reference guides
-Draft SOPs, Work Instructions, and supporting documents
-Recommend SOP/WI revisions, based on reported quality issues and identified areas of risk
-Compiling SOP's into department manuals and, if necessary, training documents.
-Other duties as assigned

Requirements

- Bachelor's degree in Technical Writing, Instructional Design, related field, or equivalent experience.
-5+ years of technical writing or documentation design experience
-Attention to detail with the ability to copy information over accurately across different software programs
-Analysis skills -understand updates and apply those against future state expectations to capture necessary revisions
-Procedural writing -ability to write in a clear and concise manner that allows end-users to follow and complete their work
-Strong collaborative skills -understand the impacts of changes through strong partnerships with other business groups and consult/provide feedback for how to align those changes into their future state business processes/procedures/policies
-Autonomous/Independent -- enjoys working with little direction

Desired Skills

Content Development & Management:

– Microsoft Word

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Job Details

Job Type: Technical Writer

Industry: Healthcare / Medical, Insurance

Hours: 15-20 Hours A Week

Posted By: Creatives On Call - St. Louis

Job Number: STL015387

Date Posted: 11/21/2019

For More Information

Contact:

Melinda Sipes
(314) 330-6682
melinda@creativesoncall.com

Michaela Mitchell
(314) 410-8054
michaela.mitchell@creativesoncall.com

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