Our client is looking for a UX Researcher to inform the design of our web-based desktop applications and mobile applications.
-Select appropriate research activities (e.g. usability labs, online surveys, interviews, contextual inquiry, focus groups) to match a business problem, and plan and facilitate those activities.
-Interpret user feedback to assess the effectiveness of a project, ROI, value to user, and adoption.
-Communicate clear, concise, and objective research findings that focus on actionable insights, without prescribing solutions.
Will work in a fast-paced, dynamic environment collaborating with team and business areas to conduct user-focused research.
Will work closely with other Researchers in accordance with firm standards and user-centered research best practices.
Tasked with recruiting research participants, conducting usability labs including developing scenarios, facilitating focus groups, creating and analyzing surveys and other research.
Will need to be able to interpret research findings, articulate to others, collaborate with designers, developers and business areas and influence others with research recommendations.
Should be able to work autonomously in ambiguous situations and deliver on short deadlines.
Should be flexible to firm culture and able to collaborate to meet client needs.
Must have: Experience in a variety of quantitative and qualitative UX research techniques and processes
Must have: Experience in facilitating user research, both remote and in field
Must have: Proficient in screening and recruiting participants
Must have: Analytical skills, and ability to interpret qualitative findings into common themes
Must have: Strong written and verbal communication skills
Must have: Organization skills required to manage multiple efforts
Nice to have: Proficient in selection and facilitation of Design Thinking activities
Nice to have: Knowledgeable of UX design techniques and processes